Privacy, Cookie Policy and Terms and Conditions
Privacy principles
Accessing this website implies your full and unreserved acceptance of the Privacy and Cookie Policy for the Mind Hush Group.
The Mind Hush Group take client confidentiality very seriously. We are committed to upholding privacy and any personal and business ‘Data’ that we collect, process or use is held securely and treated in accordance with this Policy. Whenever we are given Data the client is consenting to its collection and use as explained at the time of collection and in this Policy, including our use of ‘cookies’.
If you would like to contact us at any time with regard to this Policy or its contents please contact: Mind Hush Group by emailing: info@mindhushgroup.com
Disclosure of information
The Mind Hush Group will not disclose your Data or share it with any third-party suppliers without your consent.
In no case, unless obliged to do so by law, will Mind Hush Group sell, rent, lease or otherwise share your Data with third parties, unless you have provided your consent.
What we use your data for
Data about you provided to the Mind Hush Group will be used for the purposes described at the time of collection. It may also be used for the other purposes described in this Policy. For instance, Data will be used by the Mind Hush Group to record usage patterns and your use of the Mind Hush Group’s services, thus assisting us to administer these services effectively and to provide the highest possible level of service. It also helps us better understand your business needs and specific requirements.
Opting out
You may at any time opt out of any future Mind Hush Group communication, digital or non-digital, promotional or non-promotional.
Cookies
In order to facilitate browsing the website as well as to optimise technical management, the website may use “cookies”. A cookie is a small piece of Data that is sent from our web server to your browser when you visit www.mindhushgroup.com
These “cookies” record:
- The user’s browsing preference;
- The date and time of access to the website and other data related to traffic;
- The pages visited;
- The platform and/or operating system used;
- The search engine as well as the keywords used to find the website.
No nominative data identifying the user is collected through the cookies and servers. This information is kept for statistical purposes only and to improve the website.
Simply visiting this website means you do not provide any personal data, such as first name, surname, postal address, e-mail address, etc, however if you complete the Contact Us form on this website, the user allows the Mind Hush Group to record and store the following information:
- Identifying data, such as your first name and surname, e-mail address and any other data that you disclose in the completion of this form;
- Communications between the user and the Mind Hush Group.
The User also authorises the Mind Hush Group to record and store the following data for the following purposes only:
- To improve the content of the website;
- To provide any requested service;
- To facilitate the availability and use of the website;
- To personalise the user’s experience on the website;
- For any marketing activities and promotions proposed by the Mind Hush Group to users who have given their consent;
- To inform users about any changes on the website and its features;
- For any other purpose to which the user has expressed their consent.
When the User accesses the website, the servers automatically record data such as:
- The type of domain with which the user connects to the Internet;
- The IP address assigned to the user (when connected);
- The date and time of access to the website and other data related to traffic;
- The pages visited;
- The type of browser used;
- The platform and/or operating system used;
- The search engine as well as the keywords used to find the Website.
No nominative data identifying the user is collected through the cookies and servers consulted. This information is kept for statistical purposes only and to improve the website.
Links to third party sites
The Mind Hush Group website may contain links to other sites, provided as a convenience to you. You are under no obligation to use these sites, but if you choose to do so, please be aware that these sites have separate content, privacy and Data collection policies to the Mind Hush Group. Please refer to these before interacting with the site. Mind Hush Group cannot accept responsibility for any use of your Data by these sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Security
The Mind Hush Group places great importance on the security of all Data associated with our clients, customers, registered users and other contacts. We have security measures in place to protect against loss, misuse or alteration of Data under our control.
The Mind Hush Group reserves the right to modify, alter or otherwise update this Policy at any time and users are encouraged to review this Policy from time to time.
Cancellation and Refund Policy
For online material: Due to the nature of digital products, once we have received your payment your purchase becomes binding and ineligible for a refund. We strive to ensure our clients, customers and students are satisfied with the information we provide so if you have any feedback or concerns please get in touch – info@mindhushgroup.com
For physical events/in-person sessions:
We understand that people’s plans can sometimes change and commitments therefore impacted.
In relation to live in-person events or in-person training/coaching sessions booked:
- If at least 14 days notice is provided, a full refund will be offered.
- If less than 14 days is provided, an individual can nominate another person to attend in their place. If a replacement cannot be found unfortunately we are unable to offer a refund.
- If the situation arises where the session is forced to be cancelled due to a mandated government lockdown and/or enforced COVID-19 restrictions, the session will be postponed to a later date and you will be offered a place on this new date. Alternatively, if you are not able to attend on the revised date, a full refund will be provided.
Disclaimer of information provided
We provide education services around human behaviour to empower you with information to help you in business and in life. We cannot be held responsible for the results you may or may not achieve.